Preliminary Information Form
This form has been prepared to inform the BUYER prior to their order, in accordance with Law No. 6502 on Consumer Protection and Article 5 of the Regulation on Distance Contracts.
1. Seller Information
- Title: DESMAK TEKNOLOJİ ANONİM ŞİRKETİ
- Address: 29 EKİM MAH.2174 SOK. NO:21 BUCA/İZMİR 35395
- Phone 0850 550 15 15
- Email: info@desmak.com.tr
- Tax ID / Office: 2930511613 / Şirinyer V.D
- MERSIS No: 0293051161300001
- KEP: desmakteknolojias@hs01.kep.tr
2. Subject of the Agreement: Product/Service
The essential characteristics, quantity, and VAT-inclusive sale price of the ordered product/service are detailed on the order summary page and in the order confirmation email. Prices listed on the site are current list prices, and the price applicable at the time of payment will be applied.
3. Payment and Total Cost
The total price, including taxes and shipping/delivery costs, will be displayed in the order summary. Payment is securely collected via 3D Secure through the bank's virtual POS system. Your card details (card number, expiration date, CVV) are entered only on the bank's 3D Secure page; they are not seen, stored, or processed by the SELLER.
Delivery
Products are delivered to the address specified by the BUYER via our contracted cargo service. The delivery period is a maximum of 30 days from order confirmation, as per legal requirements. For detailed shipping/delivery terms, please refer to... Delivery & Shipping Terms is on the page.
5. Right of Withdrawal
The buyer, starting from the date of product delivery, 14 days has the right to withdraw from the contract without stating a reason or paying a penalty. The exercise of the right of withdrawal, its conditions, and exceptions (such as custom-made products, unsealed goods, etc.) Return & Withdrawal Policy described on the page.
Complaints and Disputes
Buyers can submit complaints through the communication channels listed above. In the event of a dispute, Consumer Arbitration Committees and Consumer Courts in the buyer's place of residence are authorized, within the monetary limits announced by the Ministry of Commerce.
This form is for informational purposes only and Distance Selling Agreement This is valid with. The BUYER declares that they have read and accepted this form and contract at the the order confirmation step.
This is an unofficial machine translation for convenience. In case of any discrepancy, the Turkish original governs.